Connection issues happen every so often inDestiny 2that prevent players from entering the game. Sometimes these errors translate to the app on mobile devices. If theDestiny 2Companion App is not working, players should troubleshoot these potential explanations and solutions below.
The most likely explanation for theDestiny 2Companion App not working is due to scheduled maintenance on Bungie’s end. Background maintenance is often announced in advance from Bungie to allow preparations for a patch fix or update. Although Bungie might not expect downtime to occur, areas such as the Companion App might become affected, resulting in an error message stating “Oops. Something went wrong” upon login.
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Players should always check the officialBungieHelpTwitter page for the most recent update on the game’s or app’s online status. If players find theDestiny 2Companion App down during a scheduled maintenance or unscheduled outage, the best (and only) solution is to wait for Bungie to report on the app’s status. Time is typically the only factor that will allow players to log back into the Companion App in this scenario.
Destiny 2 background maintenance has begun. No downtime is expected. Maintenance is scheduled to conclude at 2 PM PDT (2100 UTC).Players who observe issues should report to the Help forum:https://t.co/9lcpiG3pif
Other potential reasons for theDestiny 2Companion App not working could be from the player’s end. If Bungie has not reported an outage, players should check that their app is downloaded with the most recent update in either the App Store on iOS or the Google Play Store on Android.
Players should also check their internet connection. Depending on the stability of the individual user’s connection, it is possible for a mobile device to disconnect from WiFi despite showing the active symbol in the top corner of the screen. If this case is suspected, the user should disconnect from the WiFi, wait a couple of seconds, and reconnect. After performing this, the user should attempt to use theDestiny 2Companion App.
For moreDestiny 2guides, check outHow to make a clan in Destiny 2andHow to get Upgrade Modules in Destiny 2on Pro Game Guides.
